Privacy Policy

Last updated: July 2026

Nailestial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Order Information: Collected to process and fulfill your order. This includes your name, billing address, shipping address, email address, phone number, and payment information (processed securely via our third-party processors, Shopify and 2Checkout).
• Device and Browsing Information: Collected automatically through technologies like cookies, log files, and pixels (including the Meta Pixel). This includes your IP address, browser type, pages viewed, and information about how you interact with our advertisements.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you up to date on new products and services, and retargeting ads via Meta Pixel based on your browsing behavior.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above:

• Shopify: We use Shopify to power our online store. Shopify processes your personal data as a data processor on our behalf.
• Meta (Facebook): We use the Meta Pixel to help deliver relevant advertisements to you on social platforms and to track the effectiveness of our ad campaigns.

4. Your Rights under GDPR and CCPA

If you are a resident of the European Economic Area (EEA) or California, you have certain privacy rights regarding your personal information, including the right to access, port, correct, update, or request erasure of your personal information. To exercise these rights, please contact us at our support email below.

5. Cookies and Tracking

Our website uses cookies and tracking technologies (including the Meta Pixel) to improve user experience, analyze site usage, and support our marketing efforts. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our site.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: support@nailestial.com
Address: Cau Giay, Hanoi, Vietnam
Business Form: Individual Seller (Vietnam-based)