Help Centre
Frequently Asked Questions
Everything you need to know about sizing, application, shipping, and care.
How do I choose the right size?
Measure the widest part of each nail bed in millimeters. Compare with our Size & Shape Guide available on every product page. If you're between sizes, size down for a snug fit.
How long do press-on nails last?
With proper application and care, Nailestial press-on nails can last 1–2 weeks. Avoid prolonged water exposure and use our prep kit for the best adhesion.
Are the nails reusable?
Yes. Our press-on nails are designed to be gently removed and reused multiple times. Store them in their original box between uses.
How do I apply the nails?
Clean and prep your nail bed, choose the correct size, apply the adhesive tab or glue, press firmly for 30 seconds. Full application guidance is included in every order.
How do I remove them without damage?
Soak your fingertips in warm soapy water for 5–10 minutes, then gently slide the nail from the cuticle edge. Never force or peel — this protects both the press-on and your natural nail.
Do you offer custom sizes?
Yes. Select the "Custom" size option on the product page and leave your nail measurements in the notes field at checkout.
Where do you ship?
We ship domestically across Vietnam and internationally to select countries. Shipping details are shown at checkout.
What is your return policy?
We accept returns within 14 days for damaged or incorrect items. Please contact us before returning.