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Customer Care

Track Your Order

Our self-serve order tracking portal is coming soon. In the meantime, our team is happy to provide a shipping update for you directly.

How to Get Your Order Update

  1. 01

    Find your order confirmation email — it contains your order number (e.g. #1001).

  2. 02

    Contact our support team via the form below or at support@nailestial.com.

  3. 03

    Include your order number and the email address used at checkout.

  4. 04

    We will reply within 1–2 business days with your latest shipping status.

Shipping Timeframes

Orders are typically processed within 1–3 business days. Domestic delivery generally takes 3–7 business days depending on location. International shipping timeframes vary by destination.

View full shipping policy →